We provide a comprehensive support and maintenance service for all licensed users and this is automatically included as part of our licence and licence renewal charges. Unlike other providers we believe that having unlimited access to support is an important part of enabling our clients to get the best from their systems and make no additional charge for this service.
We offer a full "remote assistance" service which means that we are able to provide remote diagnosis of any reported issues - and can also use this to provide interactive training where required.Data Conversion
Conversion and import of contact and stock databases can be provided either as part of an initial system set up or at a later date. We have wide experience of converting data not only from standard applications such as Access or Filemaker but also from other specialist gallery management applications.Report Customisation and Development
Our software includes a very wide range of reporting tools but we are happy to provide costings for the development of bespoke formats to meet particular requirements.Website Design and Development
We have many years of experience in creating highly effective, self-managed web sites for our clients and would be be happy to discuss your requirements - see some of our previous projects on our Portfolio page by clicking here. As well as being manageable from within your chosen version of Artlook we can also provide a hosted content management system - Artlook On-Line - which is ideal if you are looking for a new web site but do not need the full version of our software. For our web site projects we provide a complete hosting service.Computer Hardware and Networking
We work closely with a specialst IT company who are able to provide a complete service for all hardware and networking requirements and who have many years of experience working with Artlook installations.